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FAQ
How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. This will allow you to check the status of your order in real time.
What is your return policy?
Need to return an item? No problem!
We offer a hassle-free 14-day return window after delivery.
You may inspect the product as you would in a store. If returned, please include the original packaging and all accessories.
Need help? Contact us at contact@modament.com
How can I contact customer service?
For any questions, comments, complaints or assistance with your order, our customer service team is here to help. You can reach us via email at contact@modament.com.
We aim to respond within 24 hours, and our support is available Monday to Friday, from 9:00 AM to 6:00 PM.
How do I maintain my watch?
To keep your watch in great shape, gently wipe it with a soft, dry cloth after wearing.
The silicone band can be cleaned with lukewarm water and mild soap. Rinse thoroughly and let it air dry.
Avoid contact with perfumes, lotions, harsh chemicals or heat sources.
Water-resistant up to 30 meters: suitable for daily use, handwashing and rain – but not for swimming or showering.